When you need care right away, Texas Health Aetna offers you a range of in-network, convenient, affordable care options. Wherever you are and whatever your need, you can choose from many ways to get the right answers, advice and treatment – while saving yourself time, money and avoiding unpleasant surprises.
Save the ER for real emergencies.
Only go to the emergency room for real emergencies. The average cost of an ER visit is $2,577 – that’s guaranteed to make you feel worse!
See your doctor.
Your primary care physician is your first stop for routine and preventative care. No one knows you or your medical needs better. But if you or a family member is sick or injured, and can’t get an appointment right away, we have other simple, low-cost ways to get you the care you need.
Use the Anytime-MD App.
For non-emergency, every day care needs without the wait or bills, speak to a doctor 24/7 via the Anytime-MD App. They’ll listen, answer questions, advise, diagnose, even get you an appointment or send a prescription to your local pharmacy. That’s peace of mind round the clock, free to all Texas Health Aetna members.
CVS: walk-in to a world of care.
Feeling unwell and want to see someone in person? Members can also walk in to any MinuteClinic® location in North Texas and throughout the U.S., for quick, non-emergency care and additional health services.
Get appointments on your time.
You don’t need to wait to see a doctor or specialist. Call us using the 800# on the back of your Member ID card and we’ll get you timely appointments with in-network providers that fit your schedule, when you need them. We can also send a Dispatch Health care team to your home via the Anytime-MD app.
Visit an urgent care center.
When you really need to see someone right away, we have over 200 in-network urgent care and walk-in clinics, including:
- MinuteClinic
- Concentra Urgent Care
- PrimaCare Medical Center
- Urgent Care for Kids
- Legacy Urgent Care
If you have questions about any of our care options, please call the 800# on the back of your member ID card and one of our team will be happy to help.
Always call 9-1-1 for medical emergencies.
A medical emergency is an event that you reasonably believe threatens your or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness or a medical condition that is quickly getting much worse.